Next Steps

Information and Referral

For individuals and families facing the crisis of homelessness, simply sorting through making a plan for addressing their multiple needs can be overwhelming enough.

Front Steps serves as a central point of assessment and referral, helping provide guidance through this challenging time. A specialist is available during information and referral hours to assist walk-in and call-in clients to:

  • Obtain individual information
  • Identify personal and community resources
  • Identify critical service gaps
  • Prioritize needs
  • Connect clients with the most appropriate services
  • Develop an Action Plan and a plan for follow-up

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David Blackwell,
Client Services Specialist